News and Events Monday, September 28, 2015
Our Promise to You: We'll Take Care of Your Order
There are many ways that businesses can show customers appreciation. We can provide promotional codes, give away free products, have amazing customer service, and so much more. But at the end of the day, one of our sole missions should always be to provide products that our customer want or need. Not only that, but we should provide our products in excellent condition and in a timely manner.
This is especially important in an ecommerce environment.
When you're selling online, there is the additional risk of damage during transit. It's during this period in time that you have to trust in your packaging and a shipping carrier to get orders safely to their destinations.
Shipping has effectively become more streamline and complex over the last couple of years. We've moved from flat envelopes to complex orders of live fishes in plastic bags. It's no longer as simple as grabbing a brown shipping box and tossing in a couple packing peanuts. It's taking the time to protect the contents that are being shipped and doing it fast.
Evaluate your shipping process and make it more efficient. There is always room to improve.
At ClearBags, we pay close attention to what our customers tell us.We receive dozens of customer comments each day, and the most repeated messages we receive are those that mention our quick service and fast delivery. In fact, 3 out of every 4 customer-response emails mention the value of receiving product quickly. At ClearBags, we do all we can to get your product to you as quickly as possible. Over the last 24 years, we have honed our processes to improve our efficiency and speed in order to solve time-sensitive packaging issues for our customers.
We are successful at providing quick delivery for several reasons:
- 300k square feet of Warehouse Space
- 5k Products ready and waiting to ship
- 98% of Orders ship within one business day
- We deliver using UPS, FedEx, USPS and GSO.
Based on all our customer comments, our hard work doesn’t go unnoticed. Thank you!
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